Shipping Policy

Shipping Rates

Domestic Shipping: We offer free standard shipping on all orders within the Netherlands.

International Shipping: Shipping rates are calculated at checkout based on the destination and the weight of the package.

Domestic shipping (Netherlands)

Shipping Carrier: We use PostNL for all domestic shipments.

Processing Time: Orders are typically processed within 1-2 business days.

Delivery Time: Standard delivery usually takes 1-3 business days after processing.

International shipping

Shipping Carrier: We use PostNL for all international shipments.

Processing Time: Orders are typically processed within 1-2 business days.

Delivery Time: Delivery times vary depending on the destination. Generally, it takes 5-15 business days for international deliveries.

Customs and Duties: International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the recipient and vary by country.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order.

Address Changes and Cancellations

If you need to change your shipping address or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot make changes once the order has been processed.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately. We will work with PostNL to resolve the issue and ensure you receive your order.

If you have any questions or concerns about our shipping policy, please feel free to contact our customer service team at timeryamsterdam@gmail.com.

Thank you for shopping with Timery. We appreciate your business and strive to provide you with the best possible shopping experience.